The Worcester Family Mediation Practice

Branding and Web Design

Qualified, experienced, caring family mediators empowering families to make choices. 

It was clear from the outset that The Worcester Family Mediation Practice's had outgrown their existing website and there were many things that needed updating.


The layout was unintuitive, making it difficult to find the information you needed. There was no flow from one page to the next. The wording, whilst accurate was too detailed to be read from a screen. The branding was too harsh and clinical and didn't at all represent this caring, empathetic team of professionals. Also, the outdated, blocks of dark blue and red were a mismatch for such an innovative and dynamic company. Here are just a few of the ways Citrus Web helped.


New logo and branding

It was essential the logo and branding evoked the right emotions of what working with TWFMP is really like. This is where our Graphic Designer, Sami, stepped in. 


Company values

We carried out a branding language exercise to better understand the companies values and beliefs. TWFMP offer informed, professional family mediation services, delivering them in a calm, supportive and thoughtful way.

Understanding the Mediation Process

Before undertaking the mediation process, we wanted to offer clients a full understanding of what's involved.


So we focused on explaining the process in laymen's terms, finally coming up with a simple Mediation Process Diagram. We also wrote an FAQs page, again to help clients get the information they need.


Family Resources Hub

In order to offer additional support for families going through separation, Paul Kemp Principal Mediator and Director, was looking to provide a Family Resources Hub that anyone could have access to.

Take a look at TWFMP's new website and see how their branding makes you feel. Hopefully, you'll feel calm, and positive, and you'll find lots of professional advice and support.

See The Worcester Family Mediation Practice Website

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Why our customers love working with us

"Helen has recently built a new website for us and whilst this was a process that I had put off for many months, I soon found that I need not have worried.

The initial discussions were around what style we wanted and rough layouts and from this Helen filled in the gaps and started to build on the content we supplied. This made the whole process much easier to deal with when we have other work pressures at the same time.

Helen was able to help with photography, branding and even chased up testimonials which reduced my workload dramatically.

Add to this the fact that Helen is such a straightforward person and has a lovely manner, and the whole process was stress free and very enjoyable. I wouldn’t hesitate to recommend Citrus Web to anyone."

Stuart Bond

Director & Principal Architect

Absolute Architecture

What's the next step?

Your own stunning website – showcasing your business in the best possible way – could be up and running in just 6-8 weeks