The Worcester Family Mediation Practice

Branding and Web Design

Qualified, experienced, caring family mediators empowering families to make choices. 

It was clear from the outset that The Worcester Family Mediation Practice's had outgrown their existing website and there were many things that needed updating.


The layout was unintuitive, making it difficult to find the information you needed. There was no flow from one page to the next. The wording, whilst accurate was too detailed to be read from a screen. The branding was too harsh and clinical and didn't at all represent this caring, empathetic team of professionals. Also, the outdated, blocks of dark blue and red were a mismatch for such an innovative and dynamic company. Here are just a few of the ways Citrus Web helped.


New logo and branding

It was essential the logo and branding evoked the right emotions of what working with TWFMP is really like. This is where our Graphic Designer, Sami, stepped in. 


Company values

We carried out a branding language exercise to better understand the companies values and beliefs. TWFMP offer informed, professional family mediation services, delivering them in a calm, supportive and thoughtful way.

Understanding the Mediation Process

Before undertaking the mediation process, we wanted to offer clients a full understanding of what's involved.


So we focused on explaining the process in laymen's terms, finally coming up with a simple Mediation Process Diagram. We also wrote an FAQs page, again to help clients get the information they need.


Family Resources Hub

In order to offer additional support for families going through separation, Paul Kemp Principal Mediator and Director, was looking to provide a Family Resources Hub that anyone could have access to.

Take a look at TWFMP's new website and see how their branding makes you feel. Hopefully, you'll feel calm, and positive, and you'll find lots of professional advice and support.

See The Worcester Family Mediation Practice Website

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Why our customers love working with us

We’ve had a great experience with Citrus Web. Helen really takes the time to properly get to know and understand a company, this is reflected in the work she produces, whether that be the reports and strategy, preliminary designs or any suggestions she may have to improve initial ideas.  


I would 100% recommend Citrus Web to anyone looking for a Web Designer.    

Romy Hodges

Office Administrator and Marketing Assistant

The Worcester Family Mediation Practise

What's the next step?

Your own stunning website – showcasing your business in the best possible way – could be up and running in just 6-8 weeks