Professional, Welcoming, Ready to Book: Bank Street Business Centre’s Website Makeover
New website working collaboratively with EBM Photography
Bank Street Business Centre, owned and run by Elizabeth Eyre, provides a professional, fully equipped meeting space in the heart of Malvern. The centre caters to local businesses, freelancers and visiting teams, offering a calm and productive environment for meetings, client appointments and team sessions.
The Challenge
The website hadn’t been updated for over two years and no longer reflected the centre’s full offerings or recent improvements.
Challenges included:
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Outdated content – Service details were no longer accurate.
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Lack of personality – The site didn’t capture the welcoming, professional atmosphere.
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Confusing messaging – Service descriptions were overly technical and difficult to scan.
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Weak online presence – The site didn’t communicate the quality and flexibility of the space.
The Solution
Essentially, when people book a room online, they want all the information there at their fingertips and to be able to fill out all of the details from their phone or desktop. We helped facilitate this by streamlining the website to:
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Used plain English for quick, easy understanding.
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Present clear, up-to-date information about services and facilities.
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Highlight key features such as a 50” wall-mounted TV, conference call facilities, air conditioning, comfortable seating and freshly brewed, bean to cup coffee.
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Showcased the professional yet friendly environment, giving visitors a sense of the experience before they arrive.
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Promoted flexible hire options, from hourly bookings to full-day sessions.
New Bookings
30+
on Google
1st
Sustained Growth and Support
The Results
The updated website now effectively showcases Bank Street Business Centre as a modern, professional, and welcoming space. Visitors can quickly see the facilities on offer, understand pricing and availability, and feel confident booking a space for their meetings or events. The refreshed site positions the centre as the go-to location for professional meeting space in Malvern.
"Helen did a fantastic job transforming our old, complicated website into a clean, easy-to-use platform that’s far more intuitive for our clients. The whole project ran smoothly, with clear communication throughout.
Helen’s approachable and friendly manner made the process simple and enjoyable. We’re extremely happy with the finished website and how well it works for us. "
Elizabeth Eyre, Chartered Accountant
Bank Street Business Centre